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JEWELRY & CRYSTALS
Do Your Pendants Come With Something To Wear Them On?
All pendants come with a chain in the same color as the metal they are wrapped in. Chain length depends on pendant size; generally, small pendants will have an 18" chain, medium pendants a 20" chain, and large pendants a 24" chain. If you are looking for a specific chain length, leave a note at checkout for which length you would prefer.
What Are Your Pendants Made Of?
Pendants are mostly made of raw copper or are copper-coated. Pieces in the Elegance and Luxe collections are made with either sterling silver or 14k gold fill. Other pieces that are made with sterling or 14k gold fill are marked accordingly.
Is Your Jewelry Hypoallergenic?
Copper pendants are not considered hypoallergenic. Sterling silver and 14k gold fill, however, are hypoallergenic metals. Pieces in these metals are marked accordingly. If you have a metal sensitivity, please contact us for details about a custom piece.
Can My Jewelry Get Wet?
As a general rule of thumb, it is best to not get jewelry wet unless it is solid gold. Other metals (even gold plated and fill) will wear down overtime, and can lead to tarnishing. By keeping your jewelry dry, you will prolong the wear life of your jewelry.
Will My Jewelry Tarnish?
In short, yes. Most metals, with the exception of high end materials such as solid gold, platinum, etc., will tarnish over time. Tarnishing is a natural process called oxidation, which occurs when metal is exposed to air. Copper and silver tarnish faster than gold plated or gold filled materials, as they are not coated. To remove tarnish, polish pieces with a jewelry polishing cloth when they begin to look dull. Proper care will ensure your piece will tarnish at a slower rate.
Where Do Your Crystals Come From?
All over the world! My main supplier of jewelry stones is from India, and he carves and mines most of the stones himself. I have carefully vetted all of my vendors to ensure ethical sourcing of materials, preferring to talk with them and getting to know them before purchasing.
SHIPPING
How long does shipping take?
Items are usually shipped within 2 weeks of purchase. Once shipped, items will take up to 7 days to be delivered.
Once a package is in the hands of the postal service, it is no longer the responsibility of Good Witch Originals. If an item fails to arrive or arrives damaged, please contact us for further information. In some cases, a replacement can be sent for a discounted price.
Do you ship worldwide?
We can ship anywhere that USPS can deliver. If you aren't sure if USPS ships to you, check out this link here.
RETURNS
How do I return my item?
While we don't offer returns, we would be happy to exchange your product for a piece (or pieces!) that you love, up to the value of product purchased. Contact us for more details on our exchange policy.
PAYMENT
What currency is your store in?
United States Dollars.
What payment options do you accept?
Our shop takes most forms of payment, offering Shop Pay and PayPal. We also offer payment plans for orders over $50 through Shop Pay Installments.
For other methods of payment, please contact us.